PRIVACY POLICY

Effective Date: September 1, 2020

Platt Coiler, Inc. (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Statement explains how we collect, use, and safeguard information when you interact with our website and online store.

Information We Collect

When you visit our website, we may collect the following types of information:

  • Analytics Data: We use Google Analytics to understand website traffic, user behavior, and engagement. This data is collected automatically and may include your IP address, browser type, device information, and pages visited.

  • Cookies & Tracking Technologies: Our website uses cookies and similar technologies to improve functionality, analyze traffic, and enhance your user experience. Some cookies are essential for site operation; others are used for analytics and embedded third-party services (such as YouTube).

  • Embedded Media: Our website includes embedded YouTube videos. YouTube may collect usage data in accordance with their own privacy policies when you interact with these videos.

  • Contact Form Submissions: When you use our website’s contact forms (powered by Ninja Forms), we collect the information you provide, such as your name, email address, phone number, and any message content. This information is stored securely within the WordPress plugin.

  • Online Store & Quote Requests: If you use our online store or quote generator (powered by NP Quote Request for WooCommerce), we collect the information necessary to generate and share part quotes. This may include your name, company, email address, phone number, and details about the parts or services you are requesting.

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and requests submitted through our contact forms

  • Provide quotes and order-related communications through our online store

  • Improve the performance and functionality of our website

  • Analyze site traffic and user behavior through Google Analytics

  • Engage with our community via LinkedIn, Facebook, X (formerly Twitter), and YouTube

Data Sharing and Sales

Platt Coiler, Inc. does not sell, rent, or share your personal information with third parties for marketing or commercial purposes.

Data Retention and Removal

We will retain your personal information only as long as necessary to fulfill the purposes outlined above. If you would like your personal data to be removed, please contact us at sales@plattcoiler.com, and we will delete your information upon request.

Cookies and Consent

When you visit our website, you may be presented with a cookie banner or settings tool. You can manage your cookie preferences at any time through your browser settings or by using the controls provided. Please note that disabling cookies may affect the functionality of certain features.

Your Rights

Under GDPR (EU/EEA/UK)

If you are located in the European Union, European Economic Area, or the United Kingdom, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (“right to be forgotten”)

  • Restrict or object to processing of your data

  • Request data portability to another service provider

  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us at sales@plattcoiler.com.

Under CCPA/CPRA (California, USA)

If you are a California resident, you have the right to:

  • Request to know what categories of personal information we collect, use, and disclose

  • Request deletion of your personal information

  • Opt out of the sale or sharing of your personal information (we do not sell personal data)

  • Request correction of inaccurate information

  • Exercise your rights without discrimination

To exercise these rights, please contact us at sales@plattcoiler.com.

Other Jurisdictions

We respect privacy rights globally. If you are located in a region with privacy laws that provide additional rights, you may contact us at sales@plattcoiler.com to exercise them.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

International Data Transfers

As a U.S.-based company, your data may be stored or processed in the United States. By using our website, you consent to such transfers. Where legally required, we will apply safeguards (such as Standard Contractual Clauses) to protect your data.

External Links and Social Media

Our website may contain links to external websites and social media platforms, including LinkedIn, Facebook, X, and YouTube. We are not responsible for the privacy practices of these third-party sites.

Updates to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices, technologies, or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Statement or how we handle your data, please contact us at:

Platt Coiler, Inc.
Email: sales@plattcoiler.com

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